LEADERS STRENGTHEN CREDIBILITY BY DEMONSTRATING THAT THEY ARE NOT IN IT FOR THEMSELVES; INSTEAD, THEY HAVE THE INTERESTS OF THE INSTITUTION, DEPARTMENT, OR TEAM AND ITS CONSTITUENTS AT HEART. BEING A SERVANT MAY NOT BE WHAT MANY LEADERS HAD IN MIND WHEN THEY CHOOSE TO TAKE RESPONSIBILITY FOR THE VISION AND DIRECTION OF THEIR ORGANIZATION OR TEAM, BUT SERVING OTHERS IS THE MOST GLORIOUS AND REWARDING OF ALL LEADERSHIP TASKS. ~ James Kouzes and Barry Posner

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