"The twin sister to autonomy
and freedom is responsibility and accountability. You cannot have one with out
the other. If someone is given an area of responsibility, not only must they be
set free to do it, they must also be held accountable for what they do.
Accountability clarifies freedom. In the teams and companies where you see
boundary confusion, power struggles, control, over-reaching of one's line of
responsibility, you will also see lapses in accountability as well."
"Leaders who do not hold their people accountable to a
set standard are, in effect, thieves and liars. Thieves because they are
stealing from the stockholder who pays them to hold people accountable, and
liars because they pretend that everything is OK with their people when in fact
everything is not OK."